Condition Codes

Every item in our catalogue is assigned a condition code. Understanding these helps you make the right purchase decision.

New

Item is new in its original packaging. Manufacturer warranty may or may not be available. Our 30-day return guarantee applies.

·Original packaging intact
·May include manufacturer warranty
·30-day Combay return guarantee

New (Open Box)

Item is new and opened, with or without original packaging. Manufacturer warranty may or may not be available. Our 30-day return guarantee applies.

·Unused item, opened packaging
·May not include original box
·30-day Combay return guarantee

Used

Item is in used condition with core functions fully operational. Some items may have minor untested faults due to large inventory processing. Read listing descriptions carefully.

·Core functions operational
·May show cosmetic wear
·Minor untested faults possible — read description
·30-day Combay return guarantee

For Parts / Not Working

Item has a known minor or major fault or damage. All known faults are disclosed in the listing description. Suitable for parts sourcing or expert repair.

·Known fault — detailed in listing
·Suitable for parts or repair
·No return guarantee unless significantly misdescribed

Unsure about an item?Email info@combay.co.uk quoting the item URL, or use the Ask a Question button on any product page.