Terms & Conditions

for Combay

Last updated: 04 January 2026

These Terms & Conditions govern the use of the website https://combay.co.uk and any purchases made through Combay (“we”, “us”, “our”).

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. Business Information

Legal business name: Combay Limited
Trading name: Combay
Website: https://combay.co.uk

Registered address:
2b Erick Avenue
Chelmsford
CM1 7BX
Essex
United Kingdom

Email: info@combay.co.uk

2. Eligibility to Purchase

To place an order with Combay, you must:

  • Be at least 18 years old

  • Have the legal capacity to enter into a legally binding contract

Business customers confirm they are purchasing goods in the course of trade.

3. Products & Descriptions

We take reasonable care to ensure that all product descriptions, specifications, prices, and images are accurate and up to date.

However:

  • Product images are for illustrative purposes unless otherwise stated

  • Minor variations may occur

  • Availability is subject to change without notice

All products are sold subject to availability.

Products Sold “For Parts / Spares”

Products clearly described as “for parts”, “for spares”, “non-working”, or “not fully tested” are sold on that basis and may not be fully functional.

By purchasing such items, you acknowledge that:

  • The product is not guaranteed to function

  • Returns will not be accepted due to lack of functionality

  • Your statutory rights remain unaffected if the item is not as described

4. Pricing & Accuracy

All prices are displayed in GBP (£) and include VAT where applicable unless stated otherwise.

We make every effort to ensure that:

  • Prices shown on the website are accurate

  • Prices displayed before checkout match the final amount charged

If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.

5. Payment

We accept payment via:

  • Debit and credit cards

  • Other payment methods displayed at checkout

Payment must be received in full before dispatch.

6. Order Acceptance & Cancellation

An order is accepted once:

  • Payment has been authorised

  • You receive an order confirmation email

We reserve the right to cancel or refuse an order if:

  • A product is unavailable

  • A pricing or listing error has occurred

  • Fraud or unauthorised activity is suspected

If we cancel an order, a full refund will be issued.

7. Delivery & Shipping

Delivery times are estimates only and are not guaranteed.

Shipping costs are clearly displayed before checkout.

Combay shall not be responsible for delays caused by:

  • Courier services

  • Customs or border controls

  • Events beyond our reasonable control

Risk of loss passes to you upon delivery of the goods.

8. Returns & Refunds

Returns and refunds are governed by our Refunds & Returns Policy, which forms part of these Terms & Conditions.

Nothing in these Terms affects your statutory rights under UK law.

9. Consumer Rights

If you are purchasing as a consumer, your rights are protected under:

  • The Consumer Rights Act 2015

  • The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

These Terms do not limit or exclude those rights.

10. Business-to-Business (B2B) Sales

Where goods are sold to business customers:

  • Consumer protection legislation may not apply

  • Our liability is limited to the purchase price of the goods

  • We shall not be liable for indirect or consequential losses, where permitted by law

11. Limitation of Liability

To the fullest extent permitted by law, Combay shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits, business, or data

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

12. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Combay or its licensors and may not be used without prior written permission.

13. Privacy & Data Protection

Personal data is processed in accordance with our Privacy Policy and UK GDPR requirements.

14. Force Majeure

We shall not be liable for failure to perform obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Transport disruption

  • Supplier failure

  • Government action

15. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

Changes take effect once published on this website.